Settlement Services

Settlement counsellors talking about the services they offer at an Community Information Fair

Settlement services are offered to newcomers, refugees, and immigrants to assist them in their settlement process and facilitate their access to available resources. Rexdale Women's Centre offers services in 18 different languages to newcomers, immigrants and refugees at various locations throughout the City of Toronto.

Needs Assessment and Referral

Needs Assessment and Referral helps newcomers access the programs and services they need to settle in their community and assess their needs across a broad spectrum of settlement areas, helps newcomers make informed settlement-related decisions, and identifies their short and long-term settlement goals.

Services are Available in the Following Languages:

Our staff speak Arabic, Assyrian, Bosnian, Croatian, Dari, English, Farsi, French (upon request), Gujarati, Hindi, Pashto, Persian, Punjabi, Somalian, Spanish, Tamil, Twi, and Urdu. Please contact our office to connect with a worker who can assist you in your language.

 

Services Include:

Two Ukrainian clients holding a orientation booklet to Canada

Information and Orientation

Information and Orientation services provide newcomers with essential knowledge and guidance to navigate their new environment effectively and facilitate their integration into the community.

Councillor talking to a group of people

Interpretation and Translation

We offer linguistic support to our service users to facilitate effective communication and understanding between newcomers and various service providers, aiding in their integration into the community.

 
Ukrainian counsellor helping client fill out forms

Form Filling

We assist newcomers in completing necessary paperwork and documentation, including Immigration, Citizenship, PR Card renewal, OW, Child Tax Benefit and more.

Outreach workers sitting at an information table

Referral to Community Resources

We facilitate clients' integration into the community by guiding them to local services and support networks through referrals, addressing their specific needs.

 
Hand writing on a citizenship test with Canadian flag in the background

Citizenship Test Preparation

We support newcomers to prepare for their citizenship test. We cover all relevant topics, provide study materials, practice tests, and guidance to help them navigate the citizenship process smoothly.

Person handing a passport to someone, with the Canadian flag on the side

Citizenship Test and Oath Online

We provide access to technology and support individuals throughout the process of taking their online citizenship test and participating in the citizenship oath ceremony.

 
Woman talking to a counsellor

Short-term Councelling Support

We offer immediate assistance and facilitate to individuals facing urgent and distressing situations, ensuring their safety and providing resources to address their immediate needs.

Mental Health Support

Taking care of your mental well-being is essential when adapting to a new country. Participate in our mental wellness groups for various topics related to mental health and wellbeing support.

 

A group of people listing to a workshops on the legal system

Workshops

Based on newcomers' needs, settlement counsellors are conducting monthly workshops on the following topics:

  • Immigration & Citizenship

  • Community Engagement

  • Community Resources

  • Education

  • Employment

  • Civic engagement

  • Finance

  • Health and wellness

  • Housing

  • Legal System

  • Violence Prevention

  • Mental Health Groups

  • 21 Panorama Court, Unit 23

    Etobicoke, Ontario

    M9V 4E3

  • Monday, Thursday, Friday

    9:00am - 5:00pm

    Tuesday, Wednesday

    9:00am - 8:00pm

    (Fridays remote service)

  • Main Number: 416-745-0062

    Program Co-ordinator

    416-745-0062 Ext. 282